Return ,Refund & Exchange Policy

At Om Imitation Jewellery, we strive to provide our customers with the best possible experience. However, due to the nature of our products, we have a strict no return, no exchange policy.

• No Returns: All sales are final. We do not accept returns on any products once the order has been confirmed and shipped.

• No Exchanges: We do not offer exchanges for any items once they have been delivered to the customer.

• No Refund Policy: We do not offer refunds under any circumstances, including for cancelled orders, incorrect selections, or change of mind after purchase. Please review your order details carefully before confirming.

• Damaged or Defective Items: In the rare event that you receive a damaged or defective product, please contact us immediately at our email or call us .we will assist in resolving the issue promptly.

*KINDLY NOTE :
Unboxing video is required for exchange in case of damage only*

No complaint will be considered without an unboxing video.